Freezers Diagnostics

Bertazzoni Freezers
Error Codes

Meanings, severity levels, safe checks you can perform, and when to call a technician.

Enter the code shown on your freezers display

Is it safe to keep using it?

Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.

Can error codes be reset?

Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.

When should I stop using it?

Stop immediately for water leak codes, burning smell, or any High severity error.

Most Common Codes

E6 E5 E2 FREEZER TOO WARM CHECK CONDENSER ERROR CODE... DOOR UNIT OPEN REPLACE FILTER POWER FAILURE!!

All Codes

CHECK CONDENSER DOOR UNIT OPEN E2 E5 E6 ERROR CODE... FREEZER TOO WARM POWER FAILURE!! REPLACE FILTER

Error Code Directory

Click any code for detailed troubleshooting steps

Low Medium High

Code Meaning Severity Common Symptom

CHECK CONDENSER Condenser clean reminder Low A fouled condenser coil forces the compressor to run harder and longer to maintain the freezer set point. In a busy kitchen you may notice the unit running almost continuously during warm weather — a sign the coil needs attention. View DOOR UNIT OPEN Freezer door left open High Cold vapour or frost crystals are visible at the door edge, and warm moist air entering the compartment creates a visible condensation plume. Items near the front of the freezer may develop surface frost from the humidity differential. View E2 Freezer temp sensor failure High Depending on how the sensor failed — open circuit reads as cold, short reads as warm — the compressor may run without stopping or may not run at all, affecting frozen food preservation. View E5 Freezer frost sensor failure High More ice than normal builds up on the freezer back wall or evaporator coils because the defrost cycle cannot terminate at the correct evaporator temperature. View E6 Display-to-board comm failure High The control panel shows incorrect temperature values, dashes, or goes completely blank — the display module is no longer receiving valid data from the main board. View ERROR CODE... Internal fault — check code High The Alarm button begins flashing rhythmically — the visual signal that draws attention before you read the display message. The steady cadence distinguishes this from a door-open or temperature alarm, both of which have different flash patterns. View FREEZER TOO WARM Freezer compartment too warm High Temperature-sensitive items like ice cream, frozen yogurt, and fish fillets are the first indicators of a warming freezer — they lose firmness while meat and harder items may still feel cold. If these items are soft, the compartment has already been above 20 °F (-7 °C) for some time. View POWER FAILURE!! Power outage recorded Medium After a power event, items in the freezer — particularly ice cream, fish, and meat — may feel noticeably softer than normal, indicating the interior rose above -4 °F (-20 °C) for a sustained period during the outage. View REPLACE FILTER Ice filter near end of life Low As the carbon filter media saturates, dissolved chlorine and trace contaminants pass through more freely. Ice produced toward the end of the filter's life may have a noticeably different taste compared to ice made with a fresh cartridge. View

Bertazzoni FreezersError Codes