Rangetops Diagnostics
Bertazzoni Rangetops
Bertazzoni Rangetops
Error Codes
Meanings, severity levels, safe checks you can perform, and when to call a technician.
Enter the code shown on your rangetops display
Is it safe to keep using it?
Depends on code severity. Low/Medium codes often allow continued use, High severity requires immediate stop.
Can error codes be reset?
Some codes clear after power cycle. Persistent codes indicate underlying issues needing repair.
When should I stop using it?
Stop immediately for water leak codes, burning smell, or any High severity error.
Most Common Codes
Error Code Directory
Click any code for detailed troubleshooting steps
Low
Medium
High
Code
Meaning
Severity
Common Symptom
CLOG-FLAME
Burner ports clogged
Medium
A healthy Bertazzoni star burner produces a stable ring of small blue cones around the crown. Yellow or orange flames indicate incomplete combustion from blocked ports restricting gas flow through individual burner holes.
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E1-IND
Induction zone overvoltage
Medium
The affected zone shows E1 immediately when the rangetop is powered or when the zone is selected, before any cooking has been attempted, indicating the protection circuit tripped at startup from an out-of-range supply voltage.
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E3-IND
Induction module fault
High
The affected zone does not respond to touch or zone selection commands — it may appear dark or display E3 immediately on any activation attempt, with no heating occurring at any power level.
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FFD-CUTOUT
Flame failure device cutout
Medium
The brass star burner ignites normally from the spark electrode but the flame disappears almost immediately when the knob is released, because the thermocouple tip has not yet heated enough to generate the millivoltage that holds the gas valve open.
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H-RESIDUAL
Residual heat warning
Low
The H indicator appears immediately after cooking ends, alerting household members that the glass surface above the zone is still hot enough to cause burns even though no element is active.
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NO-GAS-FLAME
Spark present, no flame
High
The electronic ignition arc is clearly visible at the electrode tip and the clicking sound confirms the ignition module is working, but no flame appears after holding the knob for 10 or more seconds.
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SPARK-CONT
Continuous ignition clicking
Medium
The characteristic rapid clicking of the electronic ignition persists across one or all burners after the cooking session ends and knobs are returned to the off position, indicating the ignition circuit is not releasing.
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SPARK-NONE
No ignition spark
Medium
The silent, spark-free response when depressing a knob indicates the ignition module is not receiving power or the electrode itself cannot produce an arc.
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