The ASKO dishwasher power cord recall (CPSC Recall 19-210) was announced on September 26, 2019, by the Gorenje Group (then owner of ASKO Appliances) in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. The recall covers approximately 26,600 units sold in the United States and 4,300 units sold in Canada. Note: this is a platform-level recall affecting ASKO-branded dishwashers; Bertazzoni-branded dishwashers are manufactured in Guastalla, Italy and are not directly named in this recall. Bertazzoni owners should verify their model numbers against the list below.
Hazard
The power cord supplied with the affected dishwashers can overheat at the wall connection point, posing a fire hazard. ASKO North America received 53 reports of power cord overheating prior to the recall announcement. No property damage or injuries had been reported at the time of the recall.
Affected units
- Brand: ASKO (Gorenje Group)
- Recall number: CPSC 19-210
- Manufacturing window: October 2016 through September 2017 (Slovenia)
- Units sold (US): approximately 26,600
- Units sold (Canada): approximately 4,300
- Model numbers: D5426XLS, D5526XLFI, D5526XXLFI, D5436XLS, D5536XLFI, D5536XXLFI, D5536XXLFISOF, D5636XLHS/TH, D5636XLHS/PH, D5636XXLHS/TH, D5636XXLHS/PH, D5636XXLSHI, D5556XXLFI, D5656XXLHS/TH (14 models total)
- Sold through: ASKO authorized dealer network in the United States, Canada, and Mexico
How to identify
The model number and serial number are printed on a label inside the dishwasher door frame, visible when the door is opened. Compare the model number against the 14 affected models listed above. For each model, ASKO published specific serial number ranges — contact ASKO directly with your serial number to confirm inclusion. The recalled units are approximately 24 inches wide, 22 inches deep, and 32 to 35 inches tall, with stainless steel or customizable panel fronts.
What to do
- Stop using the dishwasher immediately and turn off power at the circuit breaker
- Check your model and serial number against the 14 recalled models listed above
- If your unit is included, contact ASKO North America toll-free at 888-651-9376 (8:30 a.m.–5 p.m. CT, Monday–Friday) or by email at [email protected] to schedule a free in-home repair
- Visit www.askona.com, select “Customer Care,” then “Safety Notices” for the official serial number lookup tool
- Bertazzoni owners with questions about their specific dishwasher model may also call 1-866-905-0010
Urgency level
High. An overheating power cord is an active fire hazard. If your dishwasher model is among the 14 recalled ASKO units — or if you are unsure — stop using the appliance, turn off the circuit breaker, and contact ASKO or Bertazzoni customer service immediately.